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Dynamic Chiropractic – December 18, 1995, Vol. 13, Issue 26

The Trouble with Managed Care

By Editorial Staff
When comparing different types of health care programs, one must always consider how "patient friendly" it is. A recent comparative survey found these discrepancies between Fee for Service and Managed Care:

Complaint Fee for Service Managed Care
 
Not getting treatment you and your doctor thought was necessary 13% 22%
 
Unable to see specialist when needed one in past year 15% 21%
 
Unable to get needed diagnostic tests in past year 17% 24%
 
Care not appropriate or correct for situation 5% 12%
     
Not able to get appointment without waiting a long time 7% 17%
 
Not able to see doctor without waiting a long time at office 18% 26%
 
Doctor did not explain what he/she was doing 6% 12%
 
Doctor did not tell when and how to take medications at home 4% 10%

Until managed care becomes more patient friendly, it won't be the health care provider of choice for most patients.

SOURCE: Survey conducted by The Robert Wood Johnson Foundation


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