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    <title>Practice Management</title>
    
    <link rel="alternate" type="text/html" href="http://%URL%/mpacms/%PROFESSION_SUB_FOLDER%/topic.php?id=38" />
    <id>tag:typepad.com,2003:weblog-1250480</id>
    <updated>%ISSUE_DATE%T09:25:32-07:00</updated>
    <subtitle>Maximizing productivity and office management.</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>

	<entry>
        <title>From a Different Playbook</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55727" />

        <id>tag:mpamedia.com,2008:post-55727</id>
        <published>2012-01-29T12:00:32-07:00</published>
        <updated>2012-01-29T12:00:07-07:00</updated>
        <summary>Just to be clear, the above is not the beginning of my article. On the contrary, it is the beginning of "Seven Ways to Boost Your Income with Medical Activities," an article written for medical doctors that was posted in early December 2011 on Medscape.com.</summary>
        <author>
            <name>By Donald M. Petersen Jr., BS, HCD(hc), FICC(h), Publisher</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55727">Just to be clear, the above is not the beginning of my article. On the contrary, it is the beginning of "Seven Ways to Boost Your Income with Medical Activities," an article written for medical doctors that was posted in early December 2011 on Medscape.com.</content>
</entry>
<entry>
        <title>The Multidisciplinary Model: A Trend That Can't Be Ignored</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55709" />

        <id>tag:mpamedia.com,2008:post-55709</id>
        <published>2012-01-15T12:00:32-07:00</published>
        <updated>2012-01-15T12:00:07-07:00</updated>
        <summary>This past year was an eye-opening one for me, especially from an international perspective. It all started with the World Federation of Chiropractic's biennial congress in Rio de Janeiro, Brazil, in April 2011. More than 1,000 enthusiastic attendees participated, and what particularly impressed me was the representation from the World Congress of Chiropractic Students.</summary>
        <author>
            <name>By Arlan Fuhr, DC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55709">This past year was an eye-opening one for me, especially from an international perspective. It all started with the World Federation of Chiropractic's biennial congress in Rio de Janeiro, Brazil, in April 2011. More than 1,000 enthusiastic attendees participated, and what particularly impressed me was the representation from the World Congress of Chiropractic Students.</content>
</entry>
<entry>
        <title>Practice Resolutions for the New Year</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55686" />

        <id>tag:mpamedia.com,2008:post-55686</id>
        <published>2012-01-01T12:00:32-07:00</published>
        <updated>2012-01-01T12:00:07-07:00</updated>
        <summary>The overwhelming majority of New Year's resolutions fall by the wayside before January is over and most won't be remembered six months later. The reason is simple: most are made in response to something negative - a habit or situation that you want to change or end. Therein lies the problem: It's difficult to develop momentum from a negative response. It is always easier to move toward rather than away from something. Make this year different by resolving to begin by clarifying your practice vision. There is no more important single factor to the success of your practice than a clear, crisp, shared vision.</summary>
        <author>
            <name>By Mark Sanna, DC, ACRB Level II, FICC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55686">The overwhelming majority of New Year's resolutions fall by the wayside before January is over and most won't be remembered six months later. The reason is simple: most are made in response to something negative - a habit or situation that you want to change or end. Therein lies the problem: It's difficult to develop momentum from a negative response. It is always easier to move toward rather than away from something. Make this year different by resolving to begin by clarifying your practice vision. There is no more important single factor to the success of your practice than a clear, crisp, shared vision.</content>
</entry>
<entry>
        <title>The Checklist: Your Most Valuable Office Protocol</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55663" />

        <id>tag:mpamedia.com,2008:post-55663</id>
        <published>2011-12-16T12:00:32-07:00</published>
        <updated>2011-12-16T12:00:07-07:00</updated>
        <summary>Have you noticed that the practice of chiropractic has grown increasingly complex over time? A quick look at the work involved in getting paid for what we do proves this true. Each year, new changes, rules, regulations and "hoops" we have to jump through are added to the basic requirements of reimbursements. Gone are the "good old days" when you submitted your claim and awaited your check. Now, chiropractors must master the art of chiropractic billing, coding, documentation and compliance to navigate these same waters of being paid.</summary>
        <author>
            <name>By Tom Necela, DC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55663">Have you noticed that the practice of chiropractic has grown increasingly complex over time? A quick look at the work involved in getting paid for what we do proves this true. Each year, new changes, rules, regulations and "hoops" we have to jump through are added to the basic requirements of reimbursements. Gone are the "good old days" when you submitted your claim and awaited your check. Now, chiropractors must master the art of chiropractic billing, coding, documentation and compliance to navigate these same waters of being paid.</content>
</entry>
<entry>
        <title>Your Practice Mission and Staff Ownership: Making the Connection</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55586" />

        <id>tag:mpamedia.com,2008:post-55586</id>
        <published>2011-10-21T12:00:32-07:00</published>
        <updated>2011-10-21T12:00:07-07:00</updated>
        <summary>Perhaps the most common and chronic complaint I hear from chiropractors is that their staff lacks a sense of ownership in the mission, goals and business results of the practice. Doctors often feel that no matter what they do, they can't get their staff to be consistently accountable to providing superior service, embodying and sharing the value message of the practice, doing their part to bring new patients to the practice, or whatever else might constitute the mission and purpose of the clinic. "They don't care about the practice like I do," is the common refrain.</summary>
        <author>
            <name>By Shelley Simon, RN, DC, MPH, EdD</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55586">Perhaps the most common and chronic complaint I hear from chiropractors is that their staff lacks a sense of ownership in the mission, goals and business results of the practice. Doctors often feel that no matter what they do, they can't get their staff to be consistently accountable to providing superior service, embodying and sharing the value message of the practice, doing their part to bring new patients to the practice, or whatever else might constitute the mission and purpose of the clinic. "They don't care about the practice like I do," is the common refrain.</content>
</entry>
<entry>
        <title>How to Succeed: Secrets of the Masters</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55511" />

        <id>tag:mpamedia.com,2008:post-55511</id>
        <published>2011-09-09T12:00:32-07:00</published>
        <updated>2011-09-09T12:00:07-07:00</updated>
        <summary>On a bulletin board in my office, I have the following laws posted and have reviewed them daily for nearly 40 years. I am asked by patients and visitors a minimum of three to four times per week if they can have a copy. To read and study the following rules of life on a daily and weekly basis will, without question, positively impact your family, social life and practice.</summary>
        <author>
            <name>By John Amaro, LAc, DC, Dipl. Ac.(NCCAOM), Dipl.Med.Ac.(IAMA)</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55511">On a bulletin board in my office, I have the following laws posted and have reviewed them daily for nearly 40 years. I am asked by patients and visitors a minimum of three to four times per week if they can have a copy. To read and study the following rules of life on a daily and weekly basis will, without question, positively impact your family, social life and practice.</content>
</entry>
<entry>
        <title>Does Treating Students and Patients as Customers Really Make Sense?</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55491" />

        <id>tag:mpamedia.com,2008:post-55491</id>
        <published>2011-08-26T12:00:32-07:00</published>
        <updated>2011-08-26T12:00:07-07:00</updated>
        <summary>Most chiropractors love interacting with chiropractic students. It's rewarding to get behind their dreams and push them to the next level - and to draft off their energy and enthusiasm for the profession and plans to change the world. I'm fortunate in that I get paid to interact with the next generation of chiropractors every day. But here's an ugly secret: sometimes they are the most frustrating, demanding, difficult people in the room. Not unlike patients, they give us our highs and, sometimes, the lows of lack of compliance, self-centeredness and unreasonable demands.</summary>
        <author>
            <name>By Guy Riekeman, DC, President, Life University</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55491">Most chiropractors love interacting with chiropractic students. It's rewarding to get behind their dreams and push them to the next level - and to draft off their energy and enthusiasm for the profession and plans to change the world. I'm fortunate in that I get paid to interact with the next generation of chiropractors every day. But here's an ugly secret: sometimes they are the most frustrating, demanding, difficult people in the room. Not unlike patients, they give us our highs and, sometimes, the lows of lack of compliance, self-centeredness and unreasonable demands.</content>
</entry>
<entry>
        <title>Fixing the Economy Between Your Ears: 6 Inches Between You and Success</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55460" />

        <id>tag:mpamedia.com,2008:post-55460</id>
        <published>2011-07-29T12:00:32-07:00</published>
        <updated>2011-07-29T12:00:07-07:00</updated>
        <summary>Arnold Palmer, one of the greatest golfers of all time, is quoted as saying, "Golf is a game of inches. The most important are the six inches between your ears." In both golf and your practice, it's not so much what happens as how you respond to what happens that makes the difference. In a universe filled with unlimited opportunities and where things can change in an instant, unpredictable and sometimes unpleasant things occur.</summary>
        <author>
            <name>By Mark Sanna, DC, ACRB Level II, FICC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55460">Arnold Palmer, one of the greatest golfers of all time, is quoted as saying, "Golf is a game of inches. The most important are the six inches between your ears." In both golf and your practice, it's not so much what happens as how you respond to what happens that makes the difference. In a universe filled with unlimited opportunities and where things can change in an instant, unpredictable and sometimes unpleasant things occur.</content>
</entry>
<entry>
        <title>Enhance Your Insurance Verification Strategies to Obtain Maximum Chiropractic Benefit</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55427" />

        <id>tag:mpamedia.com,2008:post-55427</id>
        <published>2011-07-15T12:00:32-07:00</published>
        <updated>2011-07-15T12:00:07-07:00</updated>
        <summary>An unfortunate sign of the times in our present health care mess is the ever-increasing tendency for insurance companies to discover new and creative strategies to avoid paying your claims or minimize reimbursements on the ones they do pay. While this is certainly disturbing, what's worse is that many chiropractors tend to miss the finer details, which can add up to a big mess.</summary>
        <author>
            <name>By Tom Necela, DC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55427">An unfortunate sign of the times in our present health care mess is the ever-increasing tendency for insurance companies to discover new and creative strategies to avoid paying your claims or minimize reimbursements on the ones they do pay. While this is certainly disturbing, what's worse is that many chiropractors tend to miss the finer details, which can add up to a big mess.</content>
</entry>
<entry>
        <title>The Relativity of Problems: What Would Einstein Do?</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55390" />

        <id>tag:mpamedia.com,2008:post-55390</id>
        <published>2011-06-17T12:00:32-07:00</published>
        <updated>2011-06-17T12:00:07-07:00</updated>
        <summary>Albert Einstein said, "In a crisis if I had only an hour, I'd spend the first 50 minutes defining the problem and last 10 minutes solving it." Chiropractors often contact me when they've hit a wall with a problem. Perhaps they've done everything they can think of to reduce staff turnover, but still have a revolving door and spend way too much time hiring and training new employees. Or maybe they've honed their marketing message so they are able to attract new patients, only to find those patients don't value the care they receive or stay loyal to the practice.</summary>
        <author>
            <name>By Shelley Simon, RN, DC, MPH, EdD</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55390">Albert Einstein said, "In a crisis if I had only an hour, I'd spend the first 50 minutes defining the problem and last 10 minutes solving it." Chiropractors often contact me when they've hit a wall with a problem. Perhaps they've done everything they can think of to reduce staff turnover, but still have a revolving door and spend way too much time hiring and training new employees. Or maybe they've honed their marketing message so they are able to attract new patients, only to find those patients don't value the care they receive or stay loyal to the practice.</content>
</entry>
<entry>
        <title>Are You Committing Chiropractic Revenue Malpractice</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55370" />

        <id>tag:mpamedia.com,2008:post-55370</id>
        <published>2011-06-03T12:00:32-07:00</published>
        <updated>2011-06-03T12:00:07-07:00</updated>
        <summary>"In law, malpractice is a type of negligence in which the professional under a duty to act fails to follow generally accepted professional standards, and that breach of duty is the proximate cause of injury to a plaintiff who suffers harm. It is committed by a professional or her/his subordinates or agents on behalf of a client or patient that causes damages to the client or patient." (Wikipedia)</summary>
        <author>
            <name>By Tom Necela, DC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55370">"In law, malpractice is a type of negligence in which the professional under a duty to act fails to follow generally accepted professional standards, and that breach of duty is the proximate cause of injury to a plaintiff who suffers harm. It is committed by a professional or her/his subordinates or agents on behalf of a client or patient that causes damages to the client or patient." (Wikipedia)</content>
</entry>
<entry>
        <title>Breakthrough Coaching Honors Foundation Spokesperson Rebecca Halstead</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55357" />

        <id>tag:mpamedia.com,2008:post-55357</id>
        <published>2011-05-19T12:00:32-07:00</published>
        <updated>2011-05-19T12:00:07-07:00</updated>
        <summary>Foundation for Chiropractic Progress spokesperson, Ret. General Rebecca (Becky) Halstead, received the Chiropractic Crusader Award on May 14 at a Breakthrough Coaching seminar in Chicago. The award, presented by Dr. Mark Sanna, recognizes outstanding individuals who have made significant contributions to the chiropractic profession.</summary>
        <author>
            <name></name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55357">Foundation for Chiropractic Progress spokesperson, Ret. General Rebecca (Becky) Halstead, received the Chiropractic Crusader Award on May 14 at a Breakthrough Coaching seminar in Chicago. The award, presented by Dr. Mark Sanna, recognizes outstanding individuals who have made significant contributions to the chiropractic profession.</content>
</entry>
<entry>
        <title>Leveraging Local Search: Recent Search-Engine Changes Can Bring You New Patients</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55315" />

        <id>tag:mpamedia.com,2008:post-55315</id>
        <published>2011-05-06T12:00:32-07:00</published>
        <updated>2011-05-06T12:00:07-07:00</updated>
        <summary>Have you heard the news? Google's new search-engine algorithms have changed the way this leading search engine "organizes information," giving both "location" and "reviews" a new centrality in how Web sites are ranked in the search-engine search results. Whereas before, your practice could still be listed on the map without a Web site, the new search algorithms are demanding your practice have a Web site if you want to show up on the first page for location-based searches. Now, the first seven search result listings can only be chiropractors who have a physical location in the town searched.</summary>
        <author>
            <name>By Glenn Lombardi</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55315">Have you heard the news? Google's new search-engine algorithms have changed the way this leading search engine "organizes information," giving both "location" and "reviews" a new centrality in how Web sites are ranked in the search-engine search results. Whereas before, your practice could still be listed on the map without a Web site, the new search algorithms are demanding your practice have a Web site if you want to show up on the first page for location-based searches. Now, the first seven search result listings can only be chiropractors who have a physical location in the town searched.</content>
</entry>
<entry>
        <title>Secrets to Colossal Case Acceptance</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55313" />

        <id>tag:mpamedia.com,2008:post-55313</id>
        <published>2011-05-06T12:00:32-07:00</published>
        <updated>2011-05-06T12:00:07-07:00</updated>
        <summary>Have you ever felt a gnawing in the pit of your stomach – a vague frustration that the condition you've diagnosed is going to go untreated? If you practice in the real world, you know all too well that not many patients approach the front desk and announce, "Schedule me anytime you like. There's no place I'd rather be than in this office. I'm always available and money is no object."</summary>
        <author>
            <name>By Mark Sanna, DC, ACRB Level II, FICC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55313">Have you ever felt a gnawing in the pit of your stomach – a vague frustration that the condition you've diagnosed is going to go untreated? If you practice in the real world, you know all too well that not many patients approach the front desk and announce, "Schedule me anytime you like. There's no place I'd rather be than in this office. I'm always available and money is no object."</content>
</entry>
<entry>
        <title>Chiropractic Is Thriving; What About Chiropractors?</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55286" />

        <id>tag:mpamedia.com,2008:post-55286</id>
        <published>2011-04-22T12:00:32-07:00</published>
        <updated>2011-04-22T12:00:07-07:00</updated>
        <summary>As we look back across the past decade or so, we see more than a few studies which point to the fact that chiropractic, as a form of health care, is superior to and less expensive than many alternatives. Two recently published studies underscore that point.</summary>
        <author>
            <name>By Donald M. Petersen Jr., BS, HCD(hc), FICC(h), Publisher</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55286">As we look back across the past decade or so, we see more than a few studies which point to the fact that chiropractic, as a form of health care, is superior to and less expensive than many alternatives. Two recently published studies underscore that point.</content>
</entry>
<entry>
        <title>8 Tips for Communicating When the Stakes Are High</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55279" />

        <id>tag:mpamedia.com,2008:post-55279</id>
        <published>2011-04-22T12:00:32-07:00</published>
        <updated>2011-04-22T12:00:07-07:00</updated>
        <summary>Running a successful practice requires a broad array of skills including clinical, business, leadership, management, and – probably the most important one of all – communication skills. To be effective with patients, staff, and colleagues, you must be able to engage in meaningful dialogue, addressing not only day-to-day concerns, but also serious issues that inevitably arise. If your tendency is to avoid challenging conversations, you are not alone. Frequently, the cause of such avoidance is either lack of skills or an aversion to conflict and confrontation.</summary>
        <author>
            <name>By Shelley Simon, RN, DC, MPH, EdD</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=55279">Running a successful practice requires a broad array of skills including clinical, business, leadership, management, and – probably the most important one of all – communication skills. To be effective with patients, staff, and colleagues, you must be able to engage in meaningful dialogue, addressing not only day-to-day concerns, but also serious issues that inevitably arise. If your tendency is to avoid challenging conversations, you are not alone. Frequently, the cause of such avoidance is either lack of skills or an aversion to conflict and confrontation.</content>
</entry>
 
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