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    <title>Marketing / Office / Staff</title>
    
    <link rel="alternate" type="text/html" href="http://%URL%/mpacms/%PROFESSION_SUB_FOLDER%/topic.php?id=23" />
    <id>tag:typepad.com,2003:weblog-1250480</id>
    <updated>%ISSUE_DATE%T09:25:32-07:00</updated>
    <subtitle>Opinion and techniques for maximizing productivity and branding.</subtitle>
    <generator uri="http://www.typepad.com/">TypePad</generator>

	<entry>
        <title>Business Building: What's Your Strategy?</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56523" />

        <id>tag:mpamedia.com,2008:post-56523</id>
        <published>2013-06-01T12:00:32-07:00</published>
        <updated>2013-06-01T12:00:07-07:00</updated>
        <summary>I know some in our profession love to debate about whether or not spinal curvatures change as a result of our chiropractic adjustment, but I have a question that hits a little more close to the belt than that: Are chiropractors capable of change? I am not speaking of physical change or spinal remodeling; I am speaking of change in the fundamental way we do business as chiropractors. In other words, can we change our revenue model?</summary>
        <author>
            <name>By Tom Necela, DC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56523">I know some in our profession love to debate about whether or not spinal curvatures change as a result of our chiropractic adjustment, but I have a question that hits a little more close to the belt than that: Are chiropractors capable of change? I am not speaking of physical change or spinal remodeling; I am speaking of change in the fundamental way we do business as chiropractors. In other words, can we change our revenue model?</content>
</entry>
<entry>
        <title>The Potter's Wheel: Reflections on Practicing in a Technology-Driven World</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56482" />

        <id>tag:mpamedia.com,2008:post-56482</id>
        <published>2013-05-15T12:00:32-07:00</published>
        <updated>2013-05-15T12:00:07-07:00</updated>
        <summary>In my very early years of practice, an older patient named Cora would call me at home, usually late Sunday night after she had consumed an unknown quantity of beer. She would always tell me about some event that had "set her low back off" and that she wanted to be sure I could see her the next day. I would listen, reassure her that I could "fit her in" (among the eight or 10 patients I might have had scheduled in those days), and she would then hang up abruptly. This went on for a few years. I was young and found the ritual to be amusing and probably harmless, if not professional.</summary>
        <author>
            <name>By John Hanks, DC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56482">In my very early years of practice, an older patient named Cora would call me at home, usually late Sunday night after she had consumed an unknown quantity of beer. She would always tell me about some event that had "set her low back off" and that she wanted to be sure I could see her the next day. I would listen, reassure her that I could "fit her in" (among the eight or 10 patients I might have had scheduled in those days), and she would then hang up abruptly. This went on for a few years. I was young and found the ritual to be amusing and probably harmless, if not professional.</content>
</entry>
<entry>
        <title>Focus on the Patient Experience</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56473" />

        <id>tag:mpamedia.com,2008:post-56473</id>
        <published>2013-05-01T12:00:32-07:00</published>
        <updated>2013-05-01T12:00:07-07:00</updated>
        <summary>An interesting article focused on the importance of the "patient experience" was posted on the American Medical News website back in March.1 It seems that the medical profession is finally starting to look at how it treats and communicates with patients. For decades, doctors of chiropractic have outperformed their medical colleagues in the area of patient service. But that could be changing in the not-too-distant future if we don't do something about it.</summary>
        <author>
            <name>By Donald M. Petersen Jr., BS, HCD(hc), FICC(h), Publisher</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56473">An interesting article focused on the importance of the "patient experience" was posted on the American Medical News website back in March.1 It seems that the medical profession is finally starting to look at how it treats and communicates with patients. For decades, doctors of chiropractic have outperformed their medical colleagues in the area of patient service. But that could be changing in the not-too-distant future if we don't do something about it.</content>
</entry>
<entry>
        <title>Internet Marketing: Let's Talk Strategy</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56471" />

        <id>tag:mpamedia.com,2008:post-56471</id>
        <published>2013-05-01T12:00:32-07:00</published>
        <updated>2013-05-01T12:00:07-07:00</updated>
        <summary>According to a recent Pew Internet Project survey, 81 percent of American adults use the Internet. More interestingly for the chiropractor, 72 percent of Internet users say they looked online for health information within the past year. Internet marketing has clearly seized the lead as the most effective and affordable form of marketing, particularly for small businesses and professionals, including health care service providers.</summary>
        <author>
            <name>By Naren Arulrajah</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56471">According to a recent Pew Internet Project survey, 81 percent of American adults use the Internet. More interestingly for the chiropractor, 72 percent of Internet users say they looked online for health information within the past year. Internet marketing has clearly seized the lead as the most effective and affordable form of marketing, particularly for small businesses and professionals, including health care service providers.</content>
</entry>
<entry>
        <title>5 Strategies to Redefine Success and Move Beyond the Survival Mentality</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56469" />

        <id>tag:mpamedia.com,2008:post-56469</id>
        <published>2013-05-01T12:00:32-07:00</published>
        <updated>2013-05-01T12:00:07-07:00</updated>
        <summary>Chiropractors love success stories. Recently I had the opportunity to witness evidence of this during my state convention. It was late afternoon after a mandatory six-hour continuing-education presentation on record-keeping and documentation, the content of which seemed to evoke a temporary bout of generalized anxiety disorder among the participants, me included. In an effort to end the day on a more upbeat note, I wandered over to a small room where three chiropractors were presenting interesting and compellingly successful cases from their practices. I watched the head-nodding, excitement and interest that had been absent from the earlier session.</summary>
        <author>
            <name>By Shelley Simon, RN, DC, MPH, EdD</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56469">Chiropractors love success stories. Recently I had the opportunity to witness evidence of this during my state convention. It was late afternoon after a mandatory six-hour continuing-education presentation on record-keeping and documentation, the content of which seemed to evoke a temporary bout of generalized anxiety disorder among the participants, me included. In an effort to end the day on a more upbeat note, I wandered over to a small room where three chiropractors were presenting interesting and compellingly successful cases from their practices. I watched the head-nodding, excitement and interest that had been absent from the earlier session.</content>
</entry>
<entry>
        <title>5 Internet Marketing Secrets for DCs</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56453" />

        <id>tag:mpamedia.com,2008:post-56453</id>
        <published>2013-04-15T12:00:32-07:00</published>
        <updated>2013-04-15T12:00:07-07:00</updated>
        <summary>A successful Internet marketing plan for your chiropractic practice hinges on attracting a high volume of traffic to your website and creating a high rate of conversion. Traffic means the number of unique visitors who view your website. Conversion refers to the number of people who took the step of contacting you after viewing your website.</summary>
        <author>
            <name>By Mark Sanna, DC, ACRB Level II, FICC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56453">A successful Internet marketing plan for your chiropractic practice hinges on attracting a high volume of traffic to your website and creating a high rate of conversion. Traffic means the number of unique visitors who view your website. Conversion refers to the number of people who took the step of contacting you after viewing your website.</content>
</entry>
<entry>
        <title>Training Staff to Perform Ancillary Procedures: Three Topics to Cover</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56378" />

        <id>tag:mpamedia.com,2008:post-56378</id>
        <published>2013-03-01T12:00:32-07:00</published>
        <updated>2013-03-01T12:00:07-07:00</updated>
        <summary>The majority of ancillary treatments performed in chiropractic practices are performed by staff members. This has been the norm in chiropractic for many years. Unfortunately, it is also the norm for staff members to have limited clinical training.</summary>
        <author>
            <name>By K. Jeffrey Miller, DC, DABCO</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56378">The majority of ancillary treatments performed in chiropractic practices are performed by staff members. This has been the norm in chiropractic for many years. Unfortunately, it is also the norm for staff members to have limited clinical training.</content>
</entry>
<entry>
        <title>Getting More People to Try Chiropractic First</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56376" />

        <id>tag:mpamedia.com,2008:post-56376</id>
        <published>2013-03-01T12:00:32-07:00</published>
        <updated>2013-03-01T12:00:07-07:00</updated>
        <summary>"I wish you had come to me first." How many times have you either said this or at least thought it when working with a patient who came to you only after seeing a barrage of doctors for their problem? While there are some issues that require surgery, oftentimes a person could prevent surgery and avoid unnecessary medical treatment with chiropractic care.</summary>
        <author>
            <name>By Kent Greenawalt</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56376">"I wish you had come to me first." How many times have you either said this or at least thought it when working with a patient who came to you only after seeing a barrage of doctors for their problem? While there are some issues that require surgery, oftentimes a person could prevent surgery and avoid unnecessary medical treatment with chiropractic care.</content>
</entry>
<entry>
        <title>Documentation Dangers and the Value of the Self-Audit</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56364" />

        <id>tag:mpamedia.com,2008:post-56364</id>
        <published>2013-02-15T12:00:32-07:00</published>
        <updated>2013-02-15T12:00:07-07:00</updated>
        <summary>Last year [May 20, 2012 issue], Dr. Tom Necela wrote an article about audits - how to "Protect Against and Profit From Them." It was all about looking at your records and stats, recognizing the issues and correcting the problems. Toward the end of the article, he advocated a self-audit to make sure your documentation is up to par.</summary>
        <author>
            <name>By Douglas R. Briggs, DC, Dipl. Ac. (IAMA), DAAPM</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56364">Last year [May 20, 2012 issue], Dr. Tom Necela wrote an article about audits - how to "Protect Against and Profit From Them." It was all about looking at your records and stats, recognizing the issues and correcting the problems. Toward the end of the article, he advocated a self-audit to make sure your documentation is up to par.</content>
</entry>
<entry>
        <title>Food for Thought 2013: Good and Bad News About Professional Trust</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56361" />

        <id>tag:mpamedia.com,2008:post-56361</id>
        <published>2013-03-01T12:00:32-07:00</published>
        <updated>2013-03-01T12:00:07-07:00</updated>
        <summary>Every three years chiropractors are included in the annual Gallop Poll on Honesty and Ethics in Professions, in which adults are asked to rate the honesty and ethics of various professions. In 2012, 22 professions were included in the poll, six of which were in health care.</summary>
        <author>
            <name>By G. Douglas Andersen, DC, DACBSP, CCN</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56361">Every three years chiropractors are included in the annual Gallop Poll on Honesty and Ethics in Professions, in which adults are asked to rate the honesty and ethics of various professions. In 2012, 22 professions were included in the poll, six of which were in health care.</content>
</entry>
<entry>
        <title>Total Immersion: Speaking a Language Your Patients Can Understand</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56338" />

        <id>tag:mpamedia.com,2008:post-56338</id>
        <published>2013-02-01T12:00:32-07:00</published>
        <updated>2013-02-01T12:00:07-07:00</updated>
        <summary>In recent years, software systems have emerged with a fresh twist on learning new languages. The twist is referred to as "total immersion," and it places emphasis on hearing and speaking a language. This is aided by viewing pictures representative of the items and activities the words describe. Reading and writing the language are often included, but they are secondary. This is contrary to the methods American public schools have used for years, where reading and writing a language is the primary method of instruction.</summary>
        <author>
            <name>By K. Jeffrey Miller, DC, DABCO</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56338">In recent years, software systems have emerged with a fresh twist on learning new languages. The twist is referred to as "total immersion," and it places emphasis on hearing and speaking a language. This is aided by viewing pictures representative of the items and activities the words describe. Reading and writing the language are often included, but they are secondary. This is contrary to the methods American public schools have used for years, where reading and writing a language is the primary method of instruction.</content>
</entry>
<entry>
        <title>Why 2013 May Be a Great Year for Chiropractic Buyer / Seller Transitions</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56304" />

        <id>tag:mpamedia.com,2008:post-56304</id>
        <published>2013-01-01T12:00:32-07:00</published>
        <updated>2013-01-01T12:00:07-07:00</updated>
        <summary>In the past 12 months, I have observed a significant increase in inquiries both from chiropractors looking to begin the move toward retirement and buyers wishing to purchase all or part of a practice at the start of their careers. Admittedly, with the rapidly changing model of health care, the uncertainty of how the political process will affect Medicare, the ever-present threat of post-payment audits and the onset of ICD-10 looming in the headlights, the chiropractic landscape will definitely not be the same as it was 10 or 20 years ago. For some older docs, this is enough to stimulate thoughts of how they will transition out of chiropractic practice.</summary>
        <author>
            <name>By Tom Necela, DC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56304">In the past 12 months, I have observed a significant increase in inquiries both from chiropractors looking to begin the move toward retirement and buyers wishing to purchase all or part of a practice at the start of their careers. Admittedly, with the rapidly changing model of health care, the uncertainty of how the political process will affect Medicare, the ever-present threat of post-payment audits and the onset of ICD-10 looming in the headlights, the chiropractic landscape will definitely not be the same as it was 10 or 20 years ago. For some older docs, this is enough to stimulate thoughts of how they will transition out of chiropractic practice.</content>
</entry>
<entry>
        <title>Growth Strategies for the New Year</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56298" />

        <id>tag:mpamedia.com,2008:post-56298</id>
        <published>2013-01-01T12:00:32-07:00</published>
        <updated>2013-01-01T12:00:07-07:00</updated>
        <summary>Building a successful chiropractic practice can be a competitive business. You must continually advance your practice by attracting new patients, maintaining the ones you already have and incorporating new technologies and techniques. This is something you must do continually or your practice will stagnate rather than expand. Here are a few simple strategies to advance your practice in the new year and beyond.</summary>
        <author>
            <name>By Mark Sanna, DC, ACRB Level II, FICC</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56298">Building a successful chiropractic practice can be a competitive business. You must continually advance your practice by attracting new patients, maintaining the ones you already have and incorporating new technologies and techniques. This is something you must do continually or your practice will stagnate rather than expand. Here are a few simple strategies to advance your practice in the new year and beyond.</content>
</entry>
<entry>
        <title>Would You Choose Your Practice?</title>
        <link rel="alternate" type="text/html" href="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56280" />

        <id>tag:mpamedia.com,2008:post-56280</id>
        <published>2012-12-16T12:00:32-07:00</published>
        <updated>2012-12-16T12:00:07-07:00</updated>
        <summary>Back in the old days, you would ask a neighbor, a co-worker or a trusted friend for their opinion regarding a good restaurant, hairdresser or doctor. Today, we go straight to the Internet and read the opinions of people we have never met (and never will). We make many of our choices not based upon relationships, but on appearances: Is the Web site easy to navigate? Can I find the information I'm looking for? Are the graphics appealing? What special features does the Web site have that help me decide (restaurant menus, video demonstrations, etc.)? What do the review Web sites say?</summary>
        <author>
            <name>By Donald M. Petersen Jr., BS, HCD(hc), FICC(h), Publisher</name>

        </author>        
<content type="html" xml:lang="en-US" xml:base="http://www.dynamicchiropractic.com/mpacms//dc/article.php?id=56280">Back in the old days, you would ask a neighbor, a co-worker or a trusted friend for their opinion regarding a good restaurant, hairdresser or doctor. Today, we go straight to the Internet and read the opinions of people we have never met (and never will). We make many of our choices not based upon relationships, but on appearances: Is the Web site easy to navigate? Can I find the information I'm looking for? Are the graphics appealing? What special features does the Web site have that help me decide (restaurant menus, video demonstrations, etc.)? What do the review Web sites say?</content>
</entry>
 
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